Quote:
Originally Posted by ctylor
Hi there. Unfortunately I think the only time one of these 'free numbers' would appear on your call out is when you make the call through your web browser using the Gizmo Call service plugin.
If you place the call using the Gizmo Project software or an ATA (or Voxalot using your Gizmo Project account), even though it does use the same username and password data, it appears to follow the same old Call Out rules as before and list your outbound call as 1747etc. on the called person's caller ID.
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That's certainly true for calls placed through Call Out to a new number. What I mean by "new" is a number that you haven't already called through Gizmo Call.
However, once you have called any given number through Gizmo Call, a relationship is established between your Gizmo account, that number you called, and the Caller ID that Gizmo Call picked for that pair. Once that assignment takes place, it may be that this Caller ID will be properly displayed when calling that same number.
I do know that that prior to this new feature rollout, Caller ID was already working independently of interface. If you purchased the Caller ID feature in Gizmo Call, it applied to Call Out from all other interfaces (softphone, ATA, etc.) registered to the same account. Not just Gizmo Call.