Dialing a toll free number in India

gabbar.singh · 12-26-2009, 09:30 AM

India Toll Free Numbers / Customer Care Numbers List

How would you dial a toll free number in India from IP phone or through Sipbroker?

carlosalbffgomes · 12-26-2009, 10:11 AM

To call a NAP toll free number through SIP Broker, dial: *1800 180 1407 (in front of the eleven digit number, starting with the USA country number, dial *).
It's preferable to dial through SIP Broker and not through an e164.org ENUM route (the first tends to work better because the CID that is passed to the callee).
Regards,

gabbar.singh · 12-26-2009, 10:29 AM

Quote:

Originally Posted by carlosalbffgomes

To call a NAP toll free number through SIP Broker

What does NAP stand for? Sorry I am layman.

I tried to dial *1800227227@sipbroker.com but it went to US and not to India i.e. HDFC Bank as per India Toll Free Numbers / Customer Care Numbers List

carlosalbffgomes · 12-26-2009, 03:07 PM

NAP = North American Dial Plan (United States and Canada phone numbers)
SIP Broker only makes calls to NAP toll free numbers. No luck to India or many other countries. For that you must use some Voice Service Provider that supports the destination you are calling (usually only national providers do that).
If the toll free numbers you are trying to dial are not from NAP, then try to find a paid phone number where you can dial.
Regards,

dariusvayne · 05-28-2010, 02:03 AM

Does the @sipbroker.com portion has to be included when dialing toll free number using an IP Phone?

emoci · 05-29-2010, 12:26 AM

At the moment there is no route in SipBroker or e164 to call Indian Toll Free numbers.... so in a gist not possible to call these numbers. We'd need to track down a provider who specializes in routing calls to India Toll Free numbers and may accept open third party calls via SIP (usually because the provider would get a kickback whenever the numbers are called)

To avoid any confusion (from what I noticed from your list):

North American Toll Free numbers: 1-800-123-1234
Indian Toll Free numbers: 1-800-123-123 or 1-800-12-1234

12-26-2009, 09:30 AM	#1 (permalink)
gabbar.singh Junior Member Join Date: Dec 2009 Posts: 20 Thanks: 6 Thanked 0 Times in 0 Posts	Dialing a toll free number in India India Toll Free Numbers / Customer Care Numbers List How would you dial a toll free number in India from IP phone or through Sipbroker?

12-26-2009, 10:11 AM	#2 (permalink)
carlosalbffgomes Member Join Date: May 2008 Location: Portugal and Brazil Posts: 95 Thanks: 7 Thanked 25 Times in 20 Posts	To call a NAP toll free number through SIP Broker, dial: 1800 180 1407 (in front of the eleven digit number, starting with the USA country number, dial ). It's preferable to dial through SIP Broker and not through an e164.org ENUM route (the first tends to work better because the CID that is passed to the callee). Regards, __________________ Carlos Alberto F. Fernandes Gomes

12-26-2009, 03:07 PM	#4 (permalink)
carlosalbffgomes Member Join Date: May 2008 Location: Portugal and Brazil Posts: 95 Thanks: 7 Thanked 25 Times in 20 Posts	NAP = North American Dial Plan (United States and Canada phone numbers) SIP Broker only makes calls to NAP toll free numbers. No luck to India or many other countries. For that you must use some Voice Service Provider that supports the destination you are calling (usually only national providers do that). If the toll free numbers you are trying to dial are not from NAP, then try to find a paid phone number where you can dial. Regards, __________________ Carlos Alberto F. Fernandes Gomes

05-28-2010, 02:03 AM	#5 (permalink)
dariusvayne Junior Member Join Date: Mar 2010 Location: Texas, USA Posts: 2 Thanks: 0 Thanked 0 Times in 0 Posts	Does the @sipbroker.com portion has to be included when dialing toll free number using an IP Phone? __________________ blogging about unified communication \| benefit from toll free calls

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05-29-2010, 12:26 AM	#6 (permalink)
emoci Join Date: Jul 2007 Location: Toronto, Canada Posts: 1,387 Thanks: 123 Thanked 353 Times in 274 Posts	At the moment there is no route in SipBroker or e164 to call Indian Toll Free numbers.... so in a gist not possible to call these numbers. We'd need to track down a provider who specializes in routing calls to India Toll Free numbers and may accept open third party calls via SIP (usually because the provider would get a kickback whenever the numbers are called) To avoid any confusion (from what I noticed from your list): North American Toll Free numbers: 1-800-123-1234 Indian Toll Free numbers: 1-800-123-123 or 1-800-12-1234

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