New to Voxalot some feedback - what does provider status "-" mean ??

7iron · 03-18-2007, 03:51 AM

So I'm trying to register providers and the status is "-".

Would be useful if the bottom of the add provider page had some info on what the status meant. Also tried the FAQ and tutorials. And did a search here.

Its just a simple thing I'm sure I'll work out if that means I am registered or not and then totally forget that I ever had the question.

Cheers

martin · 03-18-2007, 10:15 AM

Hi,

The status field on a provider is used when "SIP Register" is set to "Yes". Otherwise it is not relevant which is why the "-" value is used.

voxod · 03-18-2007, 05:56 PM

So there are two registrations? One is register (setting up a provider and getting it to say "active") and the other is SIP register? Or maybe it's just unclear and the category called "status" is unclear. The category status should be changed to say what it means because we all think there's a status on every provider we've added whether we answered "yes" to "SIP Register" or not. I'm not trying to complain but the semantics of the words used just don't really register!

affinity · 03-19-2007, 12:32 AM

Set to "Active" means that the provider can be used for outgoing calls via your dial plan.

Setting SIP Register to "Yes" means that you can receive incoming calls from this provider -- however if the provider offers SIP URI forwarding features, then you should not have to set SIP Register to "Yes", instead you set the SIP URI forward to your voxalot account -- ala sip:123123@voxalot.com

The other caveat is that some providers require an account to be registered so that outgoing calls can be made. If your provider doesn't have this limitation and incoming calls from the provider are not required, then settings SIP Register to "No" is the best setting to use.

poyner · 03-19-2007, 09:17 AM

Maybe the "-" could be changed to "N/A" or "Not Registered" or something similar?

martin · 03-19-2007, 11:26 AM

Good suggestions. We have made a note of the concerns and will address them in the next release.

03-18-2007, 03:51 AM	#1 (permalink)
7iron Junior Member Join Date: Mar 2007 Posts: 1 Thanked 0 Times in 0 Posts	New to Voxalot some feedback - what does provider status "-" mean ?? So I'm trying to register providers and the status is "-". Would be useful if the bottom of the add provider page had some info on what the status meant. Also tried the FAQ and tutorials. And did a search here. Its just a simple thing I'm sure I'll work out if that means I am registered or not and then totally forget that I ever had the question. Cheers

03-18-2007, 10:15 AM	#2 (permalink)
martin Join Date: Feb 2006 Posts: 2,433 Thanked 440 Times in 232 Posts	Hi, The status field on a provider is used when "SIP Register" is set to "Yes". Otherwise it is not relevant which is why the "-" value is used. __________________ Martin Please post support questions on the forum. Do not send PMs unless requested. For real time Voxalot updates click HERE and add yourself to the group. Join Martin on Facebook

03-18-2007, 05:56 PM	#3 (permalink)
voxod Junior Member Join Date: Feb 2007 Posts: 15 Thanked 0 Times in 0 Posts	So there are two registrations? One is register (setting up a provider and getting it to say "active") and the other is SIP register? Or maybe it's just unclear and the category called "status" is unclear. The category status should be changed to say what it means because we all think there's a status on every provider we've added whether we answered "yes" to "SIP Register" or not. I'm not trying to complain but the semantics of the words used just don't really register! Last edited by voxod : 03-18-2007 at 06:09 PM.

03-19-2007, 11:26 AM	#6 (permalink)
martin Join Date: Feb 2006 Posts: 2,433 Thanked 440 Times in 232 Posts	Good suggestions. We have made a note of the concerns and will address them in the next release. __________________ Martin Please post support questions on the forum. Do not send PMs unless requested. For real time Voxalot updates click HERE and add yourself to the group. Join Martin on Facebook

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03-19-2007, 12:32 AM	#4 (permalink)
affinity Join Date: Apr 2006 Posts: 769 Thanked 58 Times in 42 Posts	Set to "Active" means that the provider can be used for outgoing calls via your dial plan. Setting SIP Register to "Yes" means that you can receive incoming calls from this provider -- however if the provider offers SIP URI forwarding features, then you should not have to set SIP Register to "Yes", instead you set the SIP URI forward to your voxalot account -- ala sip:123123@voxalot.com The other caveat is that some providers require an account to be registered so that outgoing calls can be made. If your provider doesn't have this limitation and incoming calls from the provider are not required, then settings SIP Register to "No" is the best setting to use.

03-19-2007, 09:17 AM	#5 (permalink)
poyner Junior Member Join Date: Mar 2007 Posts: 8 Thanked 1 Time in 1 Post	Maybe the "-" could be changed to "N/A" or "Not Registered" or something similar?

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