CallForwarding by Betamax stops working!?

130166 · 11-13-2007, 01:37 PM

Is something wrong?
Call forward by Betamax VSP is not working. If I choose other provider, forward works ok, but with smsdiscount I have freedays, so I prefer Betamax. I remember about half year ago was the same.
(Call out by Betamax works ok.)

Somebody else same problem?

account 130166, server eu

tomblandford · 11-13-2007, 02:16 PM

Yep, I have the same problem with VoipDiscount. It is just call fwd - I can make calls with Betamax.

130166 · 11-14-2007, 08:08 AM

Only me and tomblandford?
Can Martin or colleg have a look in my account why not working?
My account is 130166
The callconnectionrule is:
900 Y any weekday 9:00 18:00 number 0031252...... SMSDiscount JOHN0031

dimitrivisser · 11-14-2007, 10:09 AM

It's the same here. I use voipcheap to forward calls. It worked perfectly for the last couple of months but now not anymore.
I noticed it today, but yesterday I didn't receive any calls so maybe the problem started yesterday.

I didn't change anything myself so it must be the voxalot-betamax problem again. I am using the eu server.

dimitrivisser · 11-14-2007, 03:47 PM

Is someone from voxalot reading this ? Or is it better to email for support ?

130166 · 11-14-2007, 05:07 PM

Mostly read, but indeed slowly reaktion now. Holiday in au?

For now:
Can somebody confirm or call forward with betamax work with us.voxalot.com?
(I remember in the beginning only problems with eu.voxalot.com)

chatalot · 11-14-2007, 08:13 PM

Sorry, I dont really want to start messing with my ATA to set it to us.voxalot.com but I can confirm that forwarding is working with eu.voxalot.com and voipcheap.com (betamax).

Is there any way to forward the original CallerID when forwarding calls with betamax?

martin · 11-14-2007, 08:21 PM

I suspect this is a problem with the Betamax FUP

Betamax require an IP address to be passed to them in the SIP message for any call originating from Voxalot.

Normally this would be the IP address of your ATA or Web Browser if using Web Callback

For call forwarding however, the only IP address available is the one passed in the CONTACT URI received on the inbound i.e. the IP address of the DID provider etc of the call you are about the forward.

Are you guys noticing that some of your calls are forwarding and others are not?

130166 · 11-15-2007, 08:31 AM

Quote:

Originally Posted by martin

Are you guys noticing that some of your calls are forwarding and others are not?

All calls to budgetphone.nl-number forwarded to work PSTN number fails anyway. And after your question try call to other number and seems only call forwards from incoming calls on budgetphone.nl number fails. So seems no general problem voxalot/betamax but with Budgetphone.nl?

I have not very much with CONTACT URI stuff. What I have to do. Contact Budgetphone.nl? What must I tell them? Or can you see something strange in your logs with calls to budgetphone.nl.

Quote:

Originally Posted by martin

For call forwarding however, the only IP address available is the one passed in the CONTACT URI received on the inbound i.e. the IP address of the DID provider etc of the call you are about the forward.

So Budgetphone.nl stops sending CONTACT URI since yesterday?

tomblandford · 11-15-2007, 09:17 AM

So far none of my calls have gone through but I switched to another provider temporarily yesterday to keep it working. When a call originates from a POTS landline what IP is sent? Surely the only one available is the Voxalot EU server IP or the IP of my incoming provider? So it must be that one of these two is being blocked due to FUP? Give that other people are suffering, it would appear to be Voxalots EU server. Since the FUP limit is reset weekly, it may be OK next week. Not an ideal situation though - can't rely on calls working.

11-13-2007, 01:37 PM	#1 (permalink)
130166 Senior Member Join Date: May 2007 Location: Katwijk, The Netherlands Posts: 111 Thanked 26 Times in 22 Posts	CallForwarding by Betamax stops working!? Is something wrong? Call forward by Betamax VSP is not working. If I choose other provider, forward works ok, but with smsdiscount I have freedays, so I prefer Betamax. I remember about half year ago was the same. (Call out by Betamax works ok.) Somebody else same problem? account 130166, server eu __________________ John Internet: Cable Casema Midi (down 1600/up 500) - - - Modem: Motorola Surfboard - - - Router: Sweex LB000021 - - - Phone: Targa DIP450(=Siemens C450IP?) VSP IN: budgetphone(NL-number) - - - VSP OUT: voipcheap.com, xs4all.nl, budgetphone.nl - - - CallRouting(inbound and outbound): voxalot.com sip: john Last edited by 130166 : 11-13-2007 at 01:40 PM.

11-14-2007, 08:08 AM	#3 (permalink)
130166 Senior Member Join Date: May 2007 Location: Katwijk, The Netherlands Posts: 111 Thanked 26 Times in 22 Posts	Call Connection Rules using betamax-providers don't work. Only me and tomblandford? Can Martin or colleg have a look in my account why not working? My account is 130166 The callconnectionrule is: *900 Y any weekday 9:00 18:00 number 0031252...... SMSDiscount JOHN0031* __________________ John Internet: Cable Casema Midi (down 1600/up 500) - - - Modem: Motorola Surfboard - - - Router: Sweex LB000021 - - - Phone: Targa DIP450(=Siemens C450IP?) VSP IN: budgetphone(NL-number) - - - VSP OUT: voipcheap.com, xs4all.nl, budgetphone.nl - - - CallRouting(inbound and outbound): voxalot.com sip: john Last edited by 130166 : 11-14-2007 at 09:50 AM.

11-14-2007, 05:07 PM	#6 (permalink)
130166 Senior Member Join Date: May 2007 Location: Katwijk, The Netherlands Posts: 111 Thanked 26 Times in 22 Posts	Mostly read, but indeed slowly reaktion now. Holiday in au? For now: Can somebody confirm or call forward with betamax work with us.voxalot.com? (I remember in the beginning only problems with eu.voxalot.com) __________________ John Internet: Cable Casema Midi (down 1600/up 500) - - - Modem: Motorola Surfboard - - - Router: Sweex LB000021 - - - Phone: Targa DIP450(=Siemens C450IP?) VSP IN: budgetphone(NL-number) - - - VSP OUT: voipcheap.com, xs4all.nl, budgetphone.nl - - - CallRouting(inbound and outbound): voxalot.com sip: john

11-14-2007, 08:21 PM	#8 (permalink)
martin Join Date: Feb 2006 Posts: 2,401 Thanked 421 Times in 221 Posts	I suspect this is a problem with the Betamax FUP Betamax require an IP address to be passed to them in the SIP message for any call originating from Voxalot. Normally this would be the IP address of your ATA or Web Browser if using Web Callback For call forwarding however, the only IP address available is the one passed in the CONTACT URI received on the inbound i.e. the IP address of the DID provider etc of the call you are about the forward. Are you guys noticing that some of your calls are forwarding and others are not? __________________ Martin Please post support questions on the forum. Do not send PMs unless requested. For real time Voxalot updates click HERE and add yourself to the group. Join Martin on Facebook or his Blog

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11-13-2007, 02:16 PM	#2 (permalink)
tomblandford Senior Member Join Date: Jan 2007 Posts: 216 Thanked 22 Times in 21 Posts	Yep, I have the same problem with VoipDiscount. It is just call fwd - I can make calls with Betamax.

11-14-2007, 10:09 AM	#4 (permalink)
dimitrivisser Junior Member Join Date: Jul 2007 Location: Breda, Netherlands Posts: 13 Thanked 0 Times in 0 Posts	It's the same here. I use voipcheap to forward calls. It worked perfectly for the last couple of months but now not anymore. I noticed it today, but yesterday I didn't receive any calls so maybe the problem started yesterday. I didn't change anything myself so it must be the voxalot-betamax problem again. I am using the eu server.

11-14-2007, 03:47 PM	#5 (permalink)
dimitrivisser Junior Member Join Date: Jul 2007 Location: Breda, Netherlands Posts: 13 Thanked 0 Times in 0 Posts	Is someone from voxalot reading this ? Or is it better to email for support ?

11-14-2007, 08:13 PM	#7 (permalink)
chatalot Senior Member Join Date: Oct 2007 Posts: 123 Thanked 12 Times in 11 Posts	Sorry, I dont really want to start messing with my ATA to set it to us.voxalot.com but I can confirm that forwarding is working with eu.voxalot.com and voipcheap.com (betamax). Is there any way to forward the original CallerID when forwarding calls with betamax?

11-15-2007, 09:17 AM	#10 (permalink)
tomblandford Senior Member Join Date: Jan 2007 Posts: 216 Thanked 22 Times in 21 Posts	So far none of my calls have gone through but I switched to another provider temporarily yesterday to keep it working. When a call originates from a POTS landline what IP is sent? Surely the only one available is the Voxalot EU server IP or the IP of my incoming provider? So it must be that one of these two is being blocked due to FUP? Give that other people are suffering, it would appear to be Voxalots EU server. Since the FUP limit is reset weekly, it may be OK next week. Not an ideal situation though - can't rely on calls working.

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